Northwest Association of College & University Housing Officers

AAEEBL/EPAC Webinar: ePortfolios and Residence Life at the University of Alaska Anchorage

By Ryan J. Hill

Please join us for an interactive discussion on using ePortfolios to support the professional development of students.  The Department of Residence Life at the University of Alaska Anchorage (UAA) has piloted several iterations of the rehiring process of student staff members and recently incorporated ePortfolios with great success. Student staff members were asked to create portfolios of their accomplishments aimed at encouraging students to reflect on the impact of their work on their residents and the community. Ryan will share ePortfolio examples and describe how UAA is assessing the impact of ePortfolios in supporting student employment in residential education programs.


This webinar is open to the AAEEBL/EPAC/AAC&U communities all and others who are interested in the topic. Please join us! Please register here by the close of business on Tuesday, August 6: https://forms.gle/Uy3pRTBjTaSQQmLR7.

AAEEBL/EPAC Webinar: ePortfolios and Residence Life at the University of Alaska Anchorage
Presenter: Ryan J. Hill, Associate Director of Residence Life
Thursday, August 8, 11 a.m. HI/1 p.m. AK/2 p.m. PDT/4 p.m. CDT/5 p.m. EDT/9 p.m. GMT
Friday, August 9, 7 a.m. AEST/9 a.m. NZST


Webinar registration is available here: https://forms.gle/Uy3pRTBjTaSQQmLR7.


Ryan will be presenting this webinar in partnership with the Association for Authentic, Experiential, & Evidence-Based Learning (AAEEBC) and the Electronic Portfolio Action Committee (EPAC).


Ryan J. Hill graduated with a master’s degree in higher education administration from the University of Georgia in 2013. Ryan now serves as the Associate Director of Residence Life at the University of Alaska Anchorage where he coordinates initiatives such as training, recruitment, and professional development. Ryan also serves at the Regional Advisor for the Pacific Affiliate of College and University Residence Halls. Ryan is passionate about serving students and ensuring their personal and academic success.

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Presidential Reflections: Past, Present, and Future Part Three

By Bob Lambert

This is the third and final part in a three part series brought to you by NWACUHO’s Presidential Trio which consists of our Past-President, current President, and President-Elect. Bob Lambert, our President-Elect, shares his reflections and hopes for the future in this next segment. 


My name is Bob Lambert and I’m very honoured to have been elected as your President Elect at the 2019 conference in Portland, Oregon. I’m currently the Manager, Residence Life at Mount Royal University is Calgary, AB and I previously served on the Board of Directors from 2015-2017 as the Alberta Provincial Representative. One of the many reasons that encouraged me to volunteer on the Board a second time is the fellowship I witness when I am among NWACUHO members. The mentorship, commitment, and energy I encounter from this community has inspired me since I was a New Professional. I look forward to doing my part to see this community continue to progress forward.

The international aspect of our Association is unique and I believe is one of our greatest opportunities. An incredible amount can be learned when we have different contexts and environments around us, and I am excited to be the sitting president for our 2021 conference in Calgary, AB. Before then however, we have an amazing conference being planned in Bellevue, Washington! A major role of mine is to generate a valuable programming schedule for the conference in Bellevue. Remember; it is never too early to start thinking about a session you could contribute to the membership. Presenting is a great opportunity to share your expertise and preferred practices. I would be happy to discuss any ideas you have!

Take good care and please do not hesitate to reach out if there is anything we can do as a board to make your membership a valuable one. Let us continue to share our experiences, learnings and wisdom with each other. Our Association grows in strength when we do


Bob Lambert


Picture of Bob Lambert, President-Elect

Bob Lambert is currently the Manager, Residence Life at Mount Royal University in Calgary, Alberta. He serves at the President-Elect for NWACUHO. 

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Be A Part Of NWACUHO’s Mentorship Program!

by Karen Schlieder

In February 2019, I signed up to be a part of the NWACUHO Membership Engagement committee. One of the primary focuses of this committee is to provide additional resources and opportunities for professionals to get involved, learn, and expand your residential experience. One of our main goals was being able to bring the mentorship program new life in the coming year. Our committee have been focusing our efforts these last couple months on revitalizing the NWACUHO Mentorship program. 

The NWACUHO Mentorship program will be able to provide one on one interactions for new professionals with mid/senior level professional all over the region. It will give our new professionals a space to talk through current issues and trends, identities, and form long term professional development goals. This program will give our mid-level/senior housing officers the opportunity to engage with others in our region and share their experience, feedback, and build skills to our new professional’s. Overall, our goal is to formulate new relationships and network for individuals to grow and expand our mission to connect professionals and provide an enriching experience in residential environments. 

Russell Jones, talks more about how mentorship has impacted his life and career:

My career has been largely influenced by the mentors that I have had over the years. Whether it was as a student in my undergrad or more recently in my career, mentors have challenged me when my viewpoint may have been limited or my confidence wavered and they have shared in my successes, supported me through transition, and served as a sounding board when faced with difficult decisions. I’m a big proponent of life being a communal effort so finding support systems, and in turn reciprocating that support, has become a cornerstone to my experience in Housing & Residence Life. I would encourage anyone looking for opportunities to get more connected in the region to engage with our community through the NWACUHO mentorship program. 

For those that sign up by August will then get paired up in September and will be provided monthly topics of discussion with your partners every month until May and then have the opportunity to continue on or gain a mentor as well! For those interested in being a Mentor or Mentee please go on to our committee site and sign up or see below and share your experience!!

Be A Part of NWACUHO's Mentorship Program. The NWACUHO Mentorship program will be able to provide one on one interactions for new professionals with mid/senior level professionals all over the region!

Be A Part of NWACUHO’s Mentorship Program. The NWACUHO Mentorship program will be able to provide one on one interactions for new professionals with mid/senior level professionals all over the region!

Presented by the Membership Engagement Committee (MEC), the Mentorship Program is a 12 month opportunity for entry/mid-level professionals to aid their development in the field.  MEC will provide you with the structure and support to ensure your pairing is successful. Mentors/mentees will be matched by the MEC on a rolling basis.

ANYONE CAN SIGN UP to be a mentor or mentee.  An unwritten rule in the Student Affairs world has always been that you pay that “mentoring” forward, to grow our profession and propel it forward.

IT’S EASY TO CONNECT with your mentee/mentor.  You can e-mail, chat on the phone or Google Hangouts, follow each other on social media, and can also expect to have designated time to meet at our annual conference – hopefully you’re attending!  The MEC will also provide you with topics you may wish to talk about throughout the year, but feel free to let your own interests guide your discussion.

THE BENEFITS ARE ENDLESS when joining the mentorship program.  You’ll build lasting connections, learn different perspectives and have an additional support person in the region.

To sign up to be a mentor, please fill out this form: https://forms.gle/8Qa1gmsvtJ5ZfJSc8

To sign up to receive a mentor, please fill out this form: https://forms.gle/jh8NJZE52C9aWBuG9

We will then pair you up based on your answers!

Questions?  Contact the Membership Engagement Committee Chairs: Scott Etherton and Joshua Scroggins: engage@nwacuho.org

Blog written by Karen Schlieder, Area Director of Apartments & Operations from Western Oregon University. The Membership Engagement Committee members that are helping to facilitate the Mentorship Program are: Isai Vela, Karen Schlieder, Russell Jones, and Scott Etherton. 

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Presidential Reflections: Past, Present, and Future Part Two

By Janie Sacco

This is the second part in a three part series brought to you by NWACUHO’s Presidential Trio which consists of our Past-President, current President, and President-Elect. Janie Sacco, our 2019-2020 President, shares her reflections in this next segment. 

An audio recording (video) of the below content is also available. 


My name is Janie Sacco and I am serving the region as President for the 2019-2020 year. In addition to my service to the NWACUHO region, I currently work at Saint Martin’s University as the Associate Director of Housing and Residence Life as well an adjunct faculty member in the Gender and Identity Studies department. NWACUHO has been my professional home since 2013 when I returned to the region and began work as a Residence Director. I have been a member of the board of directors since February 2016 when I began my service as a Washington State Representative before becoming a member of the presidential trio. Along with our Past-President, Shelly Clark, and President-Elect, Bob Lambert, I am pleased to share my reflection and hopes for the upcoming year. During my presidency, I will be focusing on the idea of stewardship and how we can create an organization which is beneficial to current and future members. 

This year, we are embarking on the fourth year of our Master plan. We will be looking at our sustainability as an organization, how we can best engage our members, and how we can meet the evolving needs of housing professionals and students. The board of directors work on the master plan over the next two years will set the stage for the 2022-2027 master plan. As we engage in this work, we will continue to put our members first. Our members are core of our organization and it is my hope that our work continues to benefit you and your professional development journey. 

In addition to working on our master planning efforts, this year I am excited to invite you to participate in the 2020 initiative. The 2020 initiative is a way for us to focus on how we, as members, can give back to the association and create a strong foundation for future members. With that said I encourage each of us to consider how we can invest, with our dollars or time, in the region. You can find out more about opportunities to contribute to the 2020 Initiative at http://nwacuho.org/about-nwacuho/nwacuhos-2020-initiative/.

Finally, I encourage each of you to think about how you can become involved or continue your involvement with NWACUHO this year. My involvement in the region started in committee service. Our committee co-chairs and committee members do amazing work and committees are a great way to practice stewardship. Whether it is joining a monthly roundtable with our Communications Committee, participating in our Slack Group with the Diversity and Inclusion Committee, participating in our upcoming Mentorship Program with our Member Engagement Committee, or attending a First Friday Webinar hosted by our Professional Development Committee, there many ways in which we can serve the region throughout the year. 

Thank you for the opportunity to serve you all and wishing you all a successful year. I look forward to seeing you in Bellevue, Washington in February 2020 for our annual conference. 


Janie Sacco II, Ed. D.

NWACUHO, President

Janie Sacco

Dr. Janie Sacco is currently the Associate Director of Housing and Residence Life and an Adjunct Faculty Member in the Gender and Identity Studies department at Saint Martin’s University. She is the President for NWACUHO through the 2020 Conference



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Presidential Reflections: Past, Present, and Future Part One

By Shelly Clark

This is the first part in a three part series brought to you by NWACUHO’s Presidential Trio which consists of our Past-President, current President, and President-Elect. Shelly Clark, our Past-President, shares her reflections in our first segment. 



“You can’t turn an aircraft carrier 90 degrees.  The most sustainable change in direction of an aircraft carrier is to make small incremental changes over the course of a number of years.  Making small incremental changes dramatically changes the trajectory without breaking the ship apart.”

– Dr. Larry Roper

While I was completing my Masters degree at Oregon State University, I had the opportunity to learn from Dr. Larry Roper about the process of creating organizational change.  Dr. Roper often described the long term vision, sustained energy, and wayfinding skills needed for creating significant organizational changes as being a similar process as changing the course of an aircraft carrier.  Putting too much strain on the framework of the aircraft carrier breaks the ship apart, not changing your course will lead your ship to running aground.

2008 – 2011 was a time of great change in our Association.  It was a time where we defined our Association core values and purposes, filed for non-profit status in Oregon, and in 2011 officially became a 501(c)6 retroactive to the date of incorporation.  In 2012 our Association celebrated their 50th year as an Association. (http://nwacuho.org/about-nwacuho/history-and-background/)

Under the leadership of Josh Gana (the University of Washington), Steve Fitterer (Mt. Royal University) and Richard DeShields (Central Washington University) our Association embarked on creating the first version of the NWACUHO Master Plan in 2011-2012.  The goal of this master planning document was to be able to give our Association guidance as we were charting our path for the next few years. When questions about the direction, decisions, and rationale for our path came up; we were able to center ourselves on this master planning document.  In 2017 it was time to reinvest in our Association master planning process and realign our Associations actions with the voices of our membership. Our Association leadership, again guided by the voices of our Association, then authored our 2017-2021 Master Plan. You can find our current Association master plan here:  http://nwacuho.org/about-nwacuho/masterplan/

You might be saying, “That is great history, Shelly, but why does this matter now?  Why is this an important enough conversation point for it to be featured in The Soundings?”  Part of the role of serving as Past-President to our Association means that I have a responsibility to listen to the voices of our Association and recommending action to our Board of Directors.  Serving as Past-President means that you have had the opportunity to develop competency in understanding the long term vision of our Association, have the sustained energy to serve our Association, and have an acute understanding of our Associations wayfinding processes.

We are currently mid-way through fulfilling our 2017 – 2021 Association Master Plan.  We have completed some tasks, are in process of completing others, and have some work that has yet to begin.  If you have feedback on how we are doing or want to call our attention to something that has been omitted in our planning process I invite you to contact our President-Elect, President, or myself.  You are also invited to contact any member our our Board of Directors. Contact information can be found here: http://nwacuho.org/about-nwacuho/board/  

Believe it or not, we will soon begin work on our 2022 – 2027 Master Plan.  Before you know it, we will be reaching out again to our Association to learn more from our membership about their vision for our Association.   


Shelly Clark is currently the Associate Director of University Housing at Western Oregon University. She is the Past-President for NWACUHO.

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Cognitive Impacts of Financial Stress and Strain

Author: Olivia Stankey

“Students attending college in today’s society are doing so following the worst recession since the Great Depression” (Serido et al, 2014).  This reality has implications on our students for both their current and future financial lives. The financial decisions students make in their years of undergrad will have an effect on the rest of their lives – positively or negatively.  It is more important than ever that our students know how to navigate the financial realm around them. Unfortunately many of our students are not coming into college equipped with this information.

Financial Literacy is defined as, “a person’s ability to process economic information as well as make informed decisions about financial planning, wealth accumulation, debt, and pensions” (Lusardi & Mitchell, 2014).  As a sub-portion of Financial Literacy, Student Loan Debt Literacy is defined as, “The ability to identify, understand, interpret, and navigate student loan options, principles, and practices associated with responsible borrowing and debt management” (Lee & Mueller, 2014).  Taking a moment to reflect, if you have student loans, do you know how to identify, understand, interpret, and navigate this realm? Who taught you what you needed to know about finances? Student loans? Who is teaching our students?

In addition to the overall importance of learning to have agency over your own financial life, being under financial stress and strain, as many of our students are, has actual cognitive consequences.  Financial Strain is defined as, “financial demands that tax one’s ability to manage those demands [and] is a source of stress among college students” (Serido et al, 2014). According to the study done by Serido and colleagues (2014), there are five cognitive consequences for individuals under Financial Strain:

  1. Limited view of potential financial options
  2. Blind-spot for long term effects of financial decisions
  3. Not enough time spent gathering relevant information
  4. Errors made in their assessments and predictions
  5. Oversimplification of their decisions

Thinking about your students, have you seen this happen?  Have you seen a student sign up for a credit card to pay their late student tuition bill without thinking about the interest rates?  Have you seen students express financial strain but then not visit the Scholarships and Financial Aid office? What ways have your seen this phenomenon affect your students and what can you do about it?

There are a number of proactive actions you can take as a professional to support your students around financial literacy and alleviating the effects of financial stress and strain.  Below are three action steps you can take with no financial expertise required, as you may also be under financial stress and strain.

  1. Get to know the students that you work and interact with.  There is a significant amount of shame around financial need, so getting to know the student and building trust is the first step in helping the student help themselves.  
  2. Become familiar with that your campus does to help students in financial need, from financial assistance to counseling for stress.  
  3. Look for opportunities to save students money while protecting student anonymity, such as meal plan donation programs, offering full meals at programs instead of snacks, scholarship forms that are one page or less to complete, and not providing an entrance fee to services.



Lee, J. & Mueller, J. A. (2014). Student loan debt literacy: A Comparison of first-generation and continuing-generation college students. Journal of College Student Development, 55(7), 714-719.

Lusardi, A. & Mitchell, O. S. (2014). The economic importance of financial literacy: theory and evidence. Journal of Economic Literature, 52(1), 5-44.

Serido, J., Shim, S., Xiao, J. J., Tang, C., & Card, N.A. (2014).  Financial adaptation among college students: Helping students cope with financial strain. Journal of College Student Development, 55(3), 310-316.

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Membership Engagement Committee

NWACUHO, like other organizations, can only exist and flourish if the membership is engaged.  This is an organization of members for members.  As the name suggests, the Membership Engagement Committee provides opportunity for members to give back to the association and provide input to the Board on ways to improve our members’ experience.  For more information visit us at the NWACUHO table in the exhibit hall and at http://nwacuho.org/committees/membership-engagement/

Co-Chair: Scott Etherton

Scott is the Director of Housing and Conferences at Willamette University.  He previously worked at Oregon State University, Pacific Lutheran University, and Linfield College.  In addition to several roles in Housing and Residential Life, he has also worked in HR and Equity and Inclusion offices.  Scott became involved in the Membership Engagement Committee to help build up NWACUHO as he believes that the association has much to offer our profession, our institutions, and because of the support NWACUHO has given him throughout his career.

Board Member:  Christine Zapisocki

Christine is the Manager of Housing and Residence Life at the University of the Fraser Valley. While Christine has worked in post-secondary education for over sixteen years, she is a new professional when it comes to student housing. In her previous roles Christine worked in HR, employee training and development, and faculty. Christine became involved in the NWACUHO Board as part of her professional development in the field, to build relationships with colleagues from other institutes and to contribute to the Association.

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ACUHO-I Foundation Representative

2019 Elections

We are currently accepting self-nominations from interested parties to serve as the ACUHO-I Foundation Regional Cabinet Representative for NWACUHO. If you are interested, please contact past-pres@nwacuho.org. The ACUHO-I Foundation Trustees, working in concert with the ACUHO-I Executive Board, has aligned its structure and operations to actively engage the ACUHO-I membership in fundraising efforts. Critical to this effort is the work of the Regional Cabinet. Regional representatives engage in active fundraising throughout the year, and serve as liaisons between their individual region and the Foundation. Their conference activities, as well as year-round stewardship, serve to connect regional members with the important work of both the Foundation and the Association.


This position’s term of service will begin January 1, 2019 and conclude December 31, 2020.

Upcoming Meetings

  1. January meeting: January 28-29, 2019, Chicago, Illinois
    1. Jan. 27- Arrival
    2. Jan. 28 from 8:30am-5:30pm
    3. Jan. 29 from 8:30am-12:00pm
  2. NWACUHO Annual Conference- February 11-13, 2019, Portland, Oregon
  3. ACUHO-I Annual Conference- June 22-25, 2019, Toronto, Canada
  4. New Board Member Training- October 2019
    1. This is only required in the first year on the cabinet.

When traveling for Foundation business, it is the responsibility of the Regional Foundation Representative’s institution to pay for travel expenses such as hotel, conference registration, and airfare. 


  • Regional Cabinet Representatives will serve a minimum of one two-year term
  • Regional Cabinet Representatives must have a strong network of connections to members and corporate partners from within the region and an interest in helping the ACUHO-I Foundation advance its fundraising efforts
  • To be eligible for one of this position, the volunteer must have a record of lifetime giving of at least $250 or more and $100 annually while serving as the Regional Representative.
  • Attend upcoming meetings

A full copy of the job description is available here.

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Greetings from the PACURH Board of Directors

Authors: PACURH Board of Directors


My name is Aubrieann Hale (She/Her/Hers) and I am the PACURH Regional Director for the 2018 – 2019 academic year. The PACURH RBD and I are excited to introduce ourselves to y’all!

I am currently a senior studying sociology/social services along with law and justice at Central Washington University. I am a first generation, low income and independent student, this serves as a founding point to make me who I am and has gotten me to where I am today.

My goal for the year in this position is to promote self-care and transparency within the region. Being in positions like this can be difficult especially when there are only few individuals representing hundreds of others. Information that we as a board see will ultimately impact campuses and I want to make sure that all of their voices are being heard! Each institution is different and each have their own voice, if we are able to be transparent with the region it builds trust. Having trust in the region and those who advocate for the region is important. Self-care is extremely important to me, being in positions like this can be stressful and it is important to take time for yourself. If I am able to show those around me that i am taking self-care it can help show others that its ok to take time for yourself.

Froggie Love,

Aubrieann Hale



My name is Katie Shigo and I am super excited to be PACURH’s Associate Director for NRHH! I am currently hosted at Southern Oregon University where I’m pursuing a degree in History and Art History. In my spare time you can find my nose in a book or you can find me hanging out with my betta fish, Orion. My main goal for this position is to create more resources for chapters to use for new member orientation. I would also love to encourage more ways to recognize the Service aspects of each NRHH Chapter.



My name is Jackson Smith (He, Him, His) and I am the Coordinating Officer for PACURH Relations. I am hosted at the University of Oregon where I am studying Psychology and WGSS (Women’s, Gender, and Sexuality Studies). As the COPR, I am the primary point-person for all of PACURH’s National Communications Coordinator – I have 1:1’s with each NCC, answer any and all questions that they may have, provide resources relevant to their positions, and provide information that is relevant for their professional development!


My name is Ryan J. Hill and I am the Regional Advisor for PACURH. I am hosted at the University of Alaska Anchorage where I serve as the Associate Director of Residence Life. I have lived in Anchorage for the past 5 years after leaving the University of Georgia where I complete my undergraduate and graduate degrees. I have been involved in the NACURH organization since 2009. I am avid Lord of the Rings and Golden Girls fan, and I love all types of Asian cuisines.

As Regional Advisor, my goal is to support the Regional Board of Directors in achieving their goals and ensuring they are serving the region to the best of their abilities. I also want to be a resource to schools advisors in the region as they work to create the best residential experience for their students. I also want to create closer ties with NWACUHO and WACUHO in order to help develop our professionals, update agreements between our organizations, and encourage more institutions to create permanent advisor positions for consistency. I look forward to working with all of you over the next two years.



My name is Daniel Altamirano and I will be serving as the Pacific Affiliate Associate Director for Administration and Finance for the year. I am beyond excited for the adventure and work ahead of me. I am coming into my final year of undergraduate studies at Pacific University in Oregon, where I am hosted. I am studying Social Work and I additionally keep myself busy with a variety of other clubs and activities, such as NRHH and RHA! A personal goal I have for this position is to help the Pacific region maintain their achieving momentum, which would result in winning more regional awards at the NACURH Annual Conference. Our region is made up of extraordinary individuals; It’s time for everybody to know that.


Daniel Altamirano


Hello from California!

Mariah Rivera (She her hers)
Coordinating Officer for Spirit and Bidding
Sonoma State University, California

I am a Global Environmental Studies major with a minor in Astronomy. I would like to go to the moon one day.

I am a small town girl from the Central Valley in California. I am self driven and am committed to bringing spirit and cheers to the PACURH region! I am the first person from my institute to be a member on the Regional Board of Directors in twenty years so this is a really big deal for everyone at SSU!

I ran for the RBD because I attended the RLC conference for the first time at University of Oregon and I instantly fell in love with the community itself. I love how inclusive this PACURH community is and I’m excited to bring endless cheers and share my passion with the rest of the region!


Hello Everyone,

My name is Mariela Frias! I am currently the coordinating officer of communications and technology (COCT) for PACURH. A little about myself is that I was born in Puerto Rico and raised in Anchorage, Alaska. I went to the most diverse high school in the nation. Fun facts: I like to talk, network, and meet new people everyday. I really just want to make sure I am doing the best I can to keep everyone updated on the things within PACURH.


Gabrielle Buist
Coordinating Officer for Presidents
Pronouns: She, Her, Hers

Undergraduate student at the University of Hawaii at Manoa majoring in Kinesiology and Communicology
Loves hanging out with friends, decorating planners, and anything Disney Pixar! First student from institution to serve on the Regional Board of Directors
While serving as president institution was recognized at NACURH for the RHA Building Block of the Year award.

Build upon the connections between Presidents, create platforms to sustain relationships of support, and work to improve our organizations.

Use boardroom as an opportunity to host icebreakers and team builders to build connections between institutions. Use regional chats as an opportunity to promote safe sharing spaces and have presidents engage with one another. Share and recognize RHA, President, and institution achievements through social media pages and promote/facilitate dialogue as well.

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Here’s to the Managers Who…Sincerely, your New Professional

Author: Kristin Davick

Here’s to the Managers who answer our questions even when you have 180 unread emails you have 3 minutes a day to answer.

Here’s to the Managers who proof read job applications, write reference letters, send along job postings, and offer words of encouragement in terrifying times of transition.

Here’s to the Managers who are just as tired as we are, but someone motivate us to move forward, take care of ourselves, and lead with our hearts.

Here’s to the Managers who inspire us to challenge the process. It can be scary to question well-established programs and policies, but you make it safe to do so.

Here’s to the Managers who ask us what we think, and believe that we have an important voice at the table. Your new professional might not believe in themselves the way that you believe in them.

Here’s to the Managers who let us cry in their office. Often. (Maybe that’s just me?).

Here’s to the Managers who pull us softly away from crisis mode, and help us see the bigger picture.

Here’s to the Managers who show us what it means to beautifully dance the line of boss, friend, confidant, and professional.

Here’s to the Managers who have never lost sight of putting students first – at every level, and in every decision. You show us that we are all a team with the same vision.

Here’s to the recently hired Manager that is doing the best job they can to learn how to support their New Professional. We see you trying, and we appreciate you immensely.

And lastly, here’s to the Managers who gave us our first shot, wrote us thank you letters, told us that they were proud, gave us ground under our feet to walk forward on, and made our first bumpy steps into the professional world a safe and meaningful journey.

Here’s to you.


Your New Professional

Kristin is a Residence Life Coordinator at Mount Royal University.  

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