Northwest Association of College & University Housing Officers

Residence Life Coordinator at University of Calgary

UCalgary Career Board Link: http://careers.ucalgary.ca/jobs/2706580-residence-life-coordinator-sessional-part-time-residence-life-program-ancillary-services

Residence Life Program within Ancillary Services is currently seeking a Part-time (20 hours per week) Sessional Residence Life Coordinator starting in July.

This is a sessional position and will have up to a two-month lay off period in the summer.  This position reports to the Supervisor, Residence Education. The primary purpose of the Residence Life Coordinator (RLC) position is to plan, implement and critically analyze the Residence Education components of Residence Services’ operations. In particular, the RLC supports student success by fostering healthy and engaging student communities, connecting students with various resources and the broader campus, and holding accountable students who disrupt or undermine those efforts. The RLC is primarily responsible for Residence Education Team (RET) operations in an assigned building or area. The RLC also shares responsibility with peers for RET operations that span multiple buildings or areas.

Due to the nature of Residence Education operations, some early morning, late evening, overnight, weekend and holiday work is required. Workloads are heavier at peak periods, especially mid-March through mid-April and mid-August through mid-September. The RLC must stay on campus in a unit provided by Residence Services while on call. The RLC may choose to live in an assigned unit while employed in this specific position; in that case, the RLC is provided a taxable benefit for housing.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

Recruit, select, train and supervise 55 Community Advisors (CAs), 6 Senior CAs and 1 Residence Life Assistant
Attend and participate in regular departmental meetings (CA meetings, Residence Students´ Association meetings, staff meetings)
Participate in campus and residence committees that affect Residence students
Uphold the Residence Community Standards
Aid in and oversee the development and presentation of programs for student and community development
Attend all emergency calls and make appropriate calls for assistance as needed
Administer community evaluations to determine student needs and concerns
Maintain regular office hours
Work with individual students to resolve conflict and address concerns
Perform administrative duties as directed to support the Housing Services and Residence Education Team
Qualifications / Requirements:

Undergraduate degree required, with a concentration in a related field strongly preferred; A combination of education and experience may be considered
Professional and/or graduate degree in a related field preferred
Experience managing conflict, criticism and contentious issues required
Experience working in a campus residence environment strongly preferred
Experience interacting with demanding customers or clients strongly preferred
Experience supporting and/or facilitating student success strongly preferred
Experience responding to emergencies or urgent / distressing situations strongly preferred
Demonstrated experience planning and implementing major initiatives in alignment with broader organizational priorities
Demonstrated experience managing objectives that may only be achieved gradually, after revisiting tasks or re-engaging other stakeholders multiple times
Demonstrated highly effective verbal, written and cross-cultural communication skills
Demonstrated highly effective documentation, organizational and administrative skills
Demonstrated highly effective computer skills and an aptitude for quickly adapting to make the best use of new software
Demonstrated aptitude for effectively supervising young adults
Demonstrated aptitude for motivating and coaching students from diverse backgrounds
Demonstrated aptitude for managing ambiguity and adapting to change
Valid driver’s license strongly preferred
Application Deadline:  May 6, 2018

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