Northwest Association of College & University Housing Officers

Assistant Director of Residence Life – Southern Oregon University

Assistant Director of University Housing for Residential Life

Salary/Rate: $63,000 (@ 1.0FTE, non-reduced)
Position Summary:
University Housing supports the educational mission of the University by providing a safe, secure and educational living environment for students. Many educational and social learning opportunities are provided to the students while living in University Housing. In addition, University Housing also provides educational groups the means to stay on campus and utilize the university facilities, services and experience through our Conference Services. During the academic year University Housing has approximately 1,200 students living in the halls and apartments. Conference Services accommodates over 10,000 guests throughout the full year. University Housing is a self-supporting auxiliary enterprise with an annual operating budget of over $14 million dollars.
In collaboration with the Director of Housing, the Assistant Director of Residential Life is responsible for providing vision and direction for the development of a comprehensive residence life program at Southern Oregon University. The Assistant Director of Residential Life will oversee the development, implementation, and evaluation of best practices in residence life, and processes that support the foundations of community, reflect institutional philosophy, and promote the development of the whole student. The Assistant Director of Residential Life is primarily responsible for: the selection, training, and supervision of hall staff; building respect and understanding for inclusive communities; enhancing academic achievement; guiding community development; promoting responsible behavior; and creating an environment that promotes personal, social, and academic development, all in the context of SOU’s 1,200 bed housing operation.
Minimum Classification Qualifications:
Bachelor’s degree in student affairs, higher education, or related field and five years professional experience that demonstrates progressively responsible organizational authority in a residence life/housing program – or – equivalent combination of education and experience in addition to two years supervising various professional and paraprofessional staff. Successful experience working with and supervising diverse groups, conduct issues, educational programming, administrative assignments, staff training and supervision, and community development. Evidence of excellent interpersonal and conflict resolution skills, practical crisis response experience, competence in oral and written communications, collaborative working relationships, and sound judgment.
Preferred Qualifications:
Master’s Degree in student affairs, higher education, or related field. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service centered attitude. Comprehensive knowledge of federal and state laws or similar type knowledge with regards to employment and recruitment matters. Experience with Banner SIS and/or other integrated student information systems.

Knowledge, Skills, and Abilities:
Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
Ability to work with a high level of productivity and accuracy/attention to detail.
Excellent organizational and time management skills.
Proficiency with computer applications such as word processing, spreadsheet, and database management
Displays knowledge of the roles, responsibilities, and duties of supervisors and managers; accurately assesses the impact upon others of role performance; and supports and promotes organizational decisions, policies, programs, and initiatives
Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
Ability to adapt to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization.
Working knowledge, or ability to quickly learn, university infrastructure, policies and procedures.
Thorough knowledge of Student Affairs/Student Life.
Ability to professionally represent Southern Oregon University and University Housing both on campus and to the public.
Ability to serve as a role model by setting standards that support the mission, goals, and policies of University Housing and Southern Oregon University.
Encourage academic achievement, student satisfaction, and retention through personal contact, community development, and operational management.

Physical Demands:

This position must possess and maintain a current, valid Driver License:
Supervisory Responsibility:
Plans Work, Assigns Work, Approves Work, Disciplines/Rewards, Responds to Grievances, Hires/Disciplines/Dismisses, Prepares/signs performance evaluation/salary recommendations
Be responsible for supervising 2-4 professional staff members
Meet regularly with staff to address concerns, questions, and progress. Provide ongoing formal and informal evaluations.
Provide a supervision philosophy that encourages creativity and provides motivation for staff.
Resolve problems immediately.

How many employees (not including student employees) are supervised?

Percent of total time – 45
Leadership & Community Development Programming
Develop Plan, organize, and coordinate residential life program. The Assistant Director promotes educational programming, including living learning initiatives for the residential population. The Assistant Director will guide and encourage community development, and maintain positive relationships with faculty that facilitate events in the halls. Facilitate community development amongst the constituents that you serve.
Promptly deliver pertinent information to supervisor or appropriate administrative staff.
Lead project work within the University Housing department as appropriate.
Represent University Housing on institutional committees as needed/required.
Student Leadership Development
Identify and help develop potential leadership in each student.
Encourage student participation in challenging experiences.
Refer potential leaders to appropriate offices and resources or future development.
Collaborate effectively with other university departments to help best serve students.
Attend student leadership and/or professional conferences when possible. Submit program proposals to present at these conferences.
Maintain frequent and open contact with students and staff.

Percent of total time – 25
Plans, organizes, and coordinates strategic assessment programs, projects, and activities throughout the residential system.
Develops and establishes assessment goals, policies, and procedures for the assessment of the program, for both physical, programmatic, and experiential; recommends, implements, and administers methods and procedures to enhance program effectiveness and efficiency.
Leads the development, organization, analysis and reporting of student learning outcomes and related activities to support planning activities.
Promotes internal and external communication of assessment results.
Supports the ongoing development and implementation of comprehensive outcomes assessment programs/instruments for all departmental values.
Participates in the collection and analysis of various assessment data to support departmental accreditation and program reviews, including dissemination of results and assisting others with understanding and appropriately using them.
Provides strategic advice and consultation to departmental leadership team in the development, implementation, and evaluation of modifications and enhancements to existing operations, systems, and procedures.
Records, stores, manages, and disseminates confidential and sensitive assessment data, as appropriate.

Percent of total time – 25
Administration and Management
Student & Facility Safety & Security
Frequent night and weekend responsibilities and has responsibility with crisis management and emergency response.
Provide leadership during crisis in the residence hall and in the greater campus community.
Initiate and communicate to appropriate staff concerning facility needs.
Provide input for renovation and/or improvement plans.
Maintain all records necessary for working with students and staff: keys, room inventory forms, emergency cards, etc.
Ensure the of fire safety, security, damage control, and cleanliness are implemented by staff.
Assist with the facilitation of the opening and closing of the residence halls and summer operations.
Ensure fire drills are routinely completed, vacation room safety checks are completed, and health & safety inspections are conducted quarterly.
Coordinate meetings with appropriate staff and committee as required/necessary

Percent of total time – 5
Other duties as needed

Special Conditions
•Must be willing to travel and attend training programs off-site for occasional professional development.
•Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
•Must be able to successfully pass a pre-employment background check.
•This position classification has been defined as “exempt” and is not subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
•The person holding this position is considered a “mandated reporter” under the Oregon Revised Statues and is required to comply with the requirements set forth by the Oregon department of Human Services.
•Although this position does not require on-campus living, the assistant director should be able to report to campus within 30-45 minutes to provide leadership during crisis.

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