Northwest Association of College & University Housing Officers

Residence Life & Education Coordinator, University of Lethbridge

Housing Services is looking for a Residence Life & Education Coordinator to join our management team. This exciting opportunity is a full-time continuing position on the Lethbridge campus.

We are a fast paced, complex, and multi-faceted, financially self-sustaining multi-million dollar operation. Our team includes 20 full-time staff (administration, housekeeping, maintenance, and management), 40 student staff (Organization of Residence Students [ORS] Council), and 50 seasonal staff. We provide safe, clean, and welcoming accommodations where our 1000 residents can achieve academic and personal success in an engaging community. Additionally, we enhance the university experience by strategically and intentionally providing around-the-clock support and resources, implementing and executing targeted programming and initiatives, and enhancing and maintaining the physical spaces.

Reporting to the Associate Director, this position will be responsible for the development, execution, and evaluation of our residence life program. This includes:

• Providing leadership to the ORS Council, a group of 40 exceptional, dynamic, and talented student staff in a variety of positions and levels of responsibility. This includes responsibility for hiring, training, supervising, coaching, and providing direction to the Student Executive, Residence Assistants (RAs), Operations Team, and Academic Resource Coordinator (ARC).The Council’s primary goal is to develop and foster engagement and socialization, while maintaining the standards of the community.
• Working collaboratively with campus and community partners, colleagues in the field, and the ORS Council to develop and implement programming, initiatives, resources, and spaces that address our residents’ most prevalent needs and barriers, particularly in the areas of:
– Personal well-being, including social, economic, psychological, physiological, and environmental
– Academic success, where residence is a live-and-learn community supporting the University’s academic mission
• Executing our behavioural management model, as per the Residence Community Handbook, from reporting and fact-finding to discipline and resolution.
• In conjunction with the Residence Assistant on Duty (RAD), Security Services, Counselling Services, and the Health Centre, intervening in, responding to, resolving, and escalating situations of varying seriousness as they arise. Examples include but are not limited to roommate conflict, mental health concerns, depression, unhealthy physical and emotional relationships, substance abuse, injuries, floods, and fire.

This position includes on-call duties and may result in non-standard hours. There is not a live-in requirement.

The successful candidate will hold an undergraduate degree and 1-3 years of leadership experience. They will have an understanding of and knowledge in, but most importantly, be sensitive to the challenges today’s post-secondary students face. They will demonstrate self-motivation, ability to manage multiple concurrent initiatives and priorities, independent judgment, and leadership, communication, organization, budgeting, planning, and time management skills. Relevant experiences in residence life, social work, education, student affairs, post-secondary, and crisis management will be considered assets.


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