Leasing & Conference Coordinator, SAIT Residence, Canadian Campus Communities

Position: Leasing and Conference Coordinator

Full time, non exempt from overtime

Summary:

Canadian Campus Communities (CCC) holds the Leasing & Conference Coordinator responsible for the primary objective of leasing all available residential space throughout the year.

Essential Duties and Responsibilities (other duties may be assigned):

Management of Leasing Operations

• Perform all accountabilities in a timely and efficient manner
• Recommend/Implement corrective action on service, presentation, organization, and productivity
• Project a favourable image of the community to achieve objectives and public recognition
• Adhere to standards and comply with: corporate procedures, government laws on Fair Housing, and all inspections of the facility

Leasing Operations

• Generate traffic of prospective customers by designing advertisements for periodicals, direct mailers, follow up letters, telemarketing campaigns, in-house programs, etc.
• Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
• Regularly complete market surveys, including university and local marketing conditions
• Conduct all functions necessary to maximize revenue during the summer, including leasing all space, coordinating with other departments, etc.
• Perform after hours duties as needed (i.e., attend student functions, PR events, etc.)
• Develop ideas to retain residents while organizing revenue
• Coordinate assigning of rooms, matching roommates, minimizing changes
• Place customer needs, requests, and follow-up as a number one priority
• Assist in coordinating summer conference and hotel rentals.

Personnel

• Assist the Assistant General Manager with the supervision of the leasing staff, including hiring, training, termination, development, evaluation, and rewards
• Maintain daily contact with staff and meetings as appropriate

Administration of Leasing Operations

§ Assist, gather, and/or compile information for requested reports

§ Complete all necessary paperwork for move-in, check-out, and other peak periods

§ Process all paperwork associated with generating a lease in a timely fashion

§ Assist in corporate projects as requested

Financial Management

• Maximize revenue along with maximizing occupancy
• Assist in collecting outstanding rents, security deposits, or other income as necessary
• Assist with any accounts receivable payments and follow-up as needed

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelors degree in business; or 2 years experience in leasing and sales; or equivalent combination of education and experience. Prior experience in the student housing industry preferred

Language Ability:

Ability to read, analyze, and interpret general business correspondence and leasing documents. Ability to respond to common inquiries or complaints from residents, prospective tenants, or members of management. Ability to write routine reports and correspondence that conform to prescribed style and format of the Company. Ability to speak effectively before groups of residents or employees

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with several abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Email, Internet, Word Processing software; Spreadsheet software; and Property management software.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business.